Patrons of the Hotel & Hospitality industry (and certainly those that run it) are no stranger to the glitz and glamour associated with it. A world different than most, comprised of the most beautiful places, experiences, designs and gastronomic delights…all driven by the dynamic and hardy people who define the industry. But while we hear so much about the tangible elements of hospitality, it is rare to find a soulful look at the people who engineer the experiences that keep you coming back for more. [Read More!]